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Jinja Documentation

Privacy Policy

This Privacy Policy explains how Jinja App ("we", "us", "our") collects, uses, stores, and protects your personal information when you use our platform, services, and website.


By using Jinja App, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and ensuring transparency in how we handle your data.


Information We Collect

We collect and process the following types of personal data:


  • Account information: name, email address, username, and password;
  • Profile information: company name, job title, and profile picture;
  • Usage data: features used, projects created, templates accessed, and interaction patterns;
  • Technical data: IP address, browser type, device information, and operating system;
  • Payment information: billing address and payment method details (processed securely via third-party providers);
  • Communications: messages, feedback, and support requests you send to us; and
  • Project data: templates, widgets, configurations, and content you create using our platform.

How We Use Your Information

We use the information we collect to:


  • provide, maintain, and improve our platform and services;
  • process transactions and send related information including purchase confirmations and invoices;
  • send technical notices, updates, security alerts, and administrative messages;
  • respond to your comments, questions, and customer service requests;
  • communicate with you about products, services, offers, and events offered by Jinja App;
  • monitor and analyze trends, usage, and activities in connection with our services;
  • detect, investigate, and prevent fraudulent transactions and other illegal activities;
  • personalize and improve your experience on our platform; and
  • comply with legal obligations and enforce our terms of service.

Legal Basis for Processing

We process your personal information based on:


  • Contract performance: to provide the services you have requested and fulfill our contractual obligations;
  • Legitimate interests: to improve our services, ensure security, and communicate relevant updates;
  • Consent: where you have given explicit consent for specific processing activities; and
  • Legal compliance: to comply with applicable laws, regulations, and legal processes.

Data Storage and Security

Your data is stored securely on encrypted servers. We implement industry-standard security measures including SSL/TLS encryption, secure authentication, regular security audits, and access controls to protect your personal information from unauthorized access, alteration, disclosure, or destruction.


We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.


Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with:


  • Service providers who assist us in operating our platform (hosting, analytics, payment processing);
  • Professional advisors such as lawyers and accountants where necessary;
  • Law enforcement or government authorities when required by law; and
  • Third parties in connection with a merger, acquisition, or sale of assets (with prior notice to you).

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled.


Your Rights

Depending on your location, you may have the following rights regarding your personal data:


  • Access: request a copy of the personal data we hold about you;
  • Rectification: request correction of inaccurate or incomplete data;
  • Erasure: request deletion of your personal data ("right to be forgotten");
  • Restriction: request limitation of processing of your personal data;
  • Data portability: receive your data in a structured, machine-readable format;
  • Objection: object to processing based on legitimate interests or for direct marketing;
  • Withdraw consent: withdraw previously given consent at any time; and
  • Automated decisions: not be subject to decisions based solely on automated processing.

To exercise any of these rights, please contact us at privacy@jinja-app.com.


International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.


Children's Privacy

Jinja App is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.


Third-Party Links

Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you access.


Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.


Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:



Last Updated: January 2026